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Forum: Questions or problems

12-12-2010, 02:39 PM

Replies: 18

NC 2.6 aborts if Exit after loading a Template file

Views: 26,861

Posted By Sherry C

Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

Well, given the low percentage of our users who use Windowblinds (we've only had two folks that we know of), the fact that Windowblinds is known to often conflict with any software that has...

Forum: Questions or problems

12-12-2010, 12:48 PM

Replies: 18

NC 2.6 aborts if Exit after loading a Template file

Views: 26,861

Posted By Sherry C

Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

YES - glad you figured it out! We've had another customer a while back (couple of years?) who had a problem with Windowblinds (among other software, too). But the problem was different, so...

Forum: Questions or problems

12-10-2010, 04:34 PM

Replies: 18

NC 2.6 aborts if Exit after loading a Template file

Views: 26,861

Posted By Sherry C

Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

One real quick thought - check the Channel assignments (Staff/Setup) and see if any in the templates you're trying to use have "Auto" listed. Notation no longer uses an "auto" assignment (it...

Forum: Questions or problems

12-10-2010, 02:19 PM

Replies: 18

NC 2.6 aborts if Exit after loading a Template file

Views: 26,861

Posted By Sherry C

Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

If you can send me the template file (either here or to support@notation.com) we'll check that first to see if the problem manifests itself here, or if it's something that's specific between...

Forum: Questions or problems

12-10-2010, 01:22 PM

Replies: 18

NC 2.6 aborts if Exit after loading a Template file

Views: 26,861

Posted By Sherry C

Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

I just tried the "all steps, then File/Exit" and it didn't crash for me here. Here's hoping the 2.6.3 upgrade fixes the problem for you. There was a different issue with some templates that...

Forum: Questions or problems

12-10-2010, 12:53 PM

Replies: 18

NC 2.6 aborts if Exit after loading a Template file

Views: 26,861

Posted By Sherry C

Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

First, please be sure that you're using the latest 2.6.3 version. That's what I'm testing in here. If you're not using 2.6.3, then you can get your download link by following the directions...

Forum: Questions or problems

12-10-2010, 10:22 AM

Replies: 18

NC 2.6 aborts if Exit after loading a Template file

Views: 26,861

Posted By Sherry C

Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

How are you opening the template file when you get the crash on exit - double-clicking the template in Windows Explore or .... ?

ttfn,
Sherry

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