Tips Please for a new user

Hi, Dale:

Mark and Sherry are fantastic in the support area (among other things).

I am in a frustrating situation right now with the wonderful folk at Magix, whose video/music software I'm using for a project. Their support system consists of stony silence and the usual answer to any problem report on their forum is "How dare you criticize us?" Software is not bad but how do you exist with non-existent support?

From day 1, Mark has been the best in that regard.

Cheers

David