Downloading Problem

[Sherry C]

Howdy,

For what it's worth, I've tested all our download files (full version which customers get, as well as trial versions which everyone else gets) and have found no problems (no viruses of any kind). We use Rackspace for our webhosting, and they have always been tops in keeping things clean. I'm confident that this is a false positive (I had some software a few years back that gave me so many of these that I finally got rid of it.)

If you want to give the folks at the AntiVir site a link, you can give them the link to the trial download. Whatever is triggering the false positive should show up in that download as well, and they should be able to use that link to figure it out.

ttfn,
Sherry