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  #1  
Old 10-15-2010, 08:24 AM
NotationUser NotationUser is offline
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Default Re: First Notation software run stalls on file load

Concerning the folders creation warning the knowledge base gives a partial answer with the article "Warning: 7274 help creating directory"...

I my case it seems to be related to the attempts running Composer in "XP compatibility mode" in Vista.

However it's funny that after going back to running Composer "normally" in Vista the folder "c:\Users\username\AppData\Roaming\Notation\Compose r" referred to in the article as usual location for Notation Software files to be stored (instead of the windows program folders) was nor created, neither requested to be created manually...

Ok, I created that manually to make sure it is not related to this - it isn't.

I also checked the weird thing with security access rights - these were already set to full after creation.

But still - this is not the real problem.

The initial problem remains that running any Notation Software demo (or player) for the first tim in my Vista64 stalls on file load... never had that with any other program...

More "secret" articles I should know about?

BTW, what is the latest version of Notation Software? 2.6.1 or 2.6.2 ??
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  #2  
Old 10-15-2010, 01:44 PM
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Sherry C Sherry C is offline
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Default Re: First Notation software run stalls on file load

Hi,

Quote:
Originally Posted by NotationUser View Post

The initial problem remains that running any Notation Software demo (or player) for the first tim in my Vista64 stalls on file load... never had that with any other program...
Are you running the software first and then opening a file, or are you double-clicking a file to open it in the program? I'm asking because if it's the latter, then it may be an issue with a MIDI driver which may need to be updated.

Quote:
BTW, what is the latest version of Notation Software? 2.6.1 or 2.6.2 ??
Notation Composer is version 2.6.1, Notation Musician is 2.6.2, and Notation Player is 2.6(.0) They are separate products, and during the initial release sequence there were some issues that needed immediate attention and thus the small discrepancy in release numbers.

ttfn,
Sherry
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  #3  
Old 10-19-2010, 10:29 AM
NotationUser NotationUser is offline
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Default Re: First Notation software run stalls on file load

I'm running Notation Software first.

But then any option to open a file creates that effect, via menu bar, dragging a file or choosing from the options page history - during the first start.

Never had issues with the midi drivers with other software. What kind of problem do you think of? But I've boiled down the used midi ports in Composer now to just the ones I need and see...

BTW, I now have the full version and it behaves the same.

I wished I could find out what is different with the second start of Composer. Without understanding this I think we have no chance to fix the issue...
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  #4  
Old 10-19-2010, 10:45 AM
NotationUser NotationUser is offline
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Default Re: First Notation software run stalls on file load

...I've just disabled all midi ports in Composer but the problem persists.
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  #5  
Old 10-19-2010, 10:52 AM
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Sherry C Sherry C is offline
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Default Re: First Notation software run stalls on file load

Hi,

Thanks for the extra info - knowing that you started Composer first but the problem happens on opening any file rules out the MIDI driver as the culprit.

I'm going to ask Mark to mull this one as he'll have a better feel for what the issue might be. I've not run into this one myself.

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Sherry
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  #6  
Old 10-19-2010, 11:03 AM
NotationUser NotationUser is offline
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Default Re: First Notation software run stalls on file load

I am willing to do some further debugging.

Maybe Mark can tell me which tools to use - for instance to monitor file access of Composer during initial start phase.
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  #7  
Old 10-19-2010, 05:03 PM
Mark W Mark W is offline
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Default Re: First Notation software run stalls on file load

Hello NotationUser,

Quote:
Originally Posted by NotationUser View Post
I am willing to do some further debugging.

Maybe Mark can tell me which tools to use - for instance to monitor file access of Composer during initial start phase.
As a first step, it would help a lot if you might consolidate this somewhat long conversation into a concise bug report, since it is somewhat difficult for me to pull it altogether.

The concise bug report would go something like this:
1. I installed Notation Compser in Vista (or Windows 7 64-bits).
2. I tried using File/Open but it could find the (name of) directory.
3. So I worked-around this problem by doing...

There might be more than one bug report here.

Thanks!

Cheers
-- Mark
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