First Notation software run stalls on file load

[Sherry C]

Hi,

Originally Posted by NotationUser

The initial problem remains that running any Notation Software demo (or player) for the first tim in my Vista64 stalls on file load... never had that with any other program...

Are you running the software first and then opening a file, or are you double-clicking a file to open it in the program? I'm asking because if it's the latter, then it may be an issue with a MIDI driver which may need to be updated.

BTW, what is the latest version of Notation Software? 2.6.1 or 2.6.2 ??

Notation Composer is version 2.6.1, Notation Musician is 2.6.2, and Notation Player is 2.6(.0) They are separate products, and during the initial release sequence there were some issues that needed immediate attention and thus the small discrepancy in release numbers.

ttfn,
Sherry

[NotationUser]

I'm running Notation Software first.

But then any option to open a file creates that effect, via menu bar, dragging a file or choosing from the options page history - during the first start.

Never had issues with the midi drivers with other software. What kind of problem do you think of? But I've boiled down the used midi ports in Composer now to just the ones I need and see...

BTW, I now have the full version and it behaves the same.

I wished I could find out what is different with the second start of Composer. Without understanding this I think we have no chance to fix the issue...

[NotationUser]

...I've just disabled all midi ports in Composer but the problem persists.

[Sherry C]

Hi,

Thanks for the extra info - knowing that you started Composer first but the problem happens on opening any file rules out the MIDI driver as the culprit.

I'm going to ask Mark to mull this one as he'll have a better feel for what the issue might be. I've not run into this one myself.

ttfn,
Sherry

[NotationUser]

I am willing to do some further debugging.

Maybe Mark can tell me which tools to use - for instance to monitor file access of Composer during initial start phase.

[Mark W]

Hello NotationUser,

Originally Posted by NotationUser

I am willing to do some further debugging.

Maybe Mark can tell me which tools to use - for instance to monitor file access of Composer during initial start phase.

As a first step, it would help a lot if you might consolidate this somewhat long conversation into a concise bug report, since it is somewhat difficult for me to pull it altogether.

The concise bug report would go something like this:
1. I installed Notation Compser in Vista (or Windows 7 64-bits).
2. I tried using File/Open but it could find the (name of) directory.
3. So I worked-around this problem by doing...

There might be more than one bug report here.

Thanks!

Cheers
-- Mark

[NotationUser]

Hi Mark.
I understand your problem. The findings with file access problems interfered and finally covered the original problem.

Here is the basic issue summed up once again:

1. I installed Notation Composer in Vista 64-bits

2. I rebooted Vista.

3. I started Composer and tried using File/Open or dragging a file into Composer or choosing one from the recent files in the open page.

4. Composer prompts "Engraving the score..." and hangs up. Only way to terminate Composer is via Windows process termination.

5. I repeat at step 3 and from now on now all works fine - with the same file chosen with any method - step 4. does not occur any more.

6. Going back to step 2 and same story again.

So far the original bug or issue I had and still have.


In the meantime I uninstalled Composer demo via Windows software removal and installed the regular Composer 2.6.1 version (as administrator). Still the same behavior.


Hope this is clear enough.