First Notation software run stalls on file load

[NotationUser]

...I've just disabled all midi ports in Composer but the problem persists.

[Sherry C]

Hi,

Thanks for the extra info - knowing that you started Composer first but the problem happens on opening any file rules out the MIDI driver as the culprit.

I'm going to ask Mark to mull this one as he'll have a better feel for what the issue might be. I've not run into this one myself.

ttfn,
Sherry

[NotationUser]

I am willing to do some further debugging.

Maybe Mark can tell me which tools to use - for instance to monitor file access of Composer during initial start phase.

[Mark W]

Hello NotationUser,

Originally Posted by NotationUser

I am willing to do some further debugging.

Maybe Mark can tell me which tools to use - for instance to monitor file access of Composer during initial start phase.

As a first step, it would help a lot if you might consolidate this somewhat long conversation into a concise bug report, since it is somewhat difficult for me to pull it altogether.

The concise bug report would go something like this:
1. I installed Notation Compser in Vista (or Windows 7 64-bits).
2. I tried using File/Open but it could find the (name of) directory.
3. So I worked-around this problem by doing...

There might be more than one bug report here.

Thanks!

Cheers
-- Mark

[NotationUser]

Hi Mark.
I understand your problem. The findings with file access problems interfered and finally covered the original problem.

Here is the basic issue summed up once again:

1. I installed Notation Composer in Vista 64-bits

2. I rebooted Vista.

3. I started Composer and tried using File/Open or dragging a file into Composer or choosing one from the recent files in the open page.

4. Composer prompts "Engraving the score..." and hangs up. Only way to terminate Composer is via Windows process termination.

5. I repeat at step 3 and from now on now all works fine - with the same file chosen with any method - step 4. does not occur any more.

6. Going back to step 2 and same story again.

So far the original bug or issue I had and still have.


In the meantime I uninstalled Composer demo via Windows software removal and installed the regular Composer 2.6.1 version (as administrator). Still the same behavior.


Hope this is clear enough.

[Mark W]

Originally Posted by NotationUser

Hi Mark.
Here is the basic issue summed up once again:

1. I installed Notation Composer in Vista 64-bits

2. I rebooted Vista.

3. I started Composer and tried using File/Open or dragging a file into Composer or choosing one from the recent files in the open page.

4. Composer prompts "Engraving the score..." and hangs up. Only way to terminate Composer is via Windows process termination.

5. I repeat at step 3 and from now on now all works fine - with the same file chosen with any method - step 4. does not occur any more.

6. Going back to step 2 and same story again.

That's a good, clear bug report. Thanks!

I'll probably be able to reproduce that here on a Vista machine. Once I can reproduce the problem, then I'm halfway there to fix it.

Thanks!

Cheers
-- Mark

[NotationUser]

If possible test on Vista 64 please.

Win 64bit has some more protection mechanisms than the 32bit versions so maybe the secret is hidden with 64bit only.