First Notation software run stalls on file load

[Sherry C]

Hi,

I think you also related this problem in an Uninstall survey, so I'll answer here in case there may be other folks who have this problem as well, and they can contribute to the discussion.

I have not heard of others having this same problem that I recall. I've looked through our log of issues, and the closest related one I can find was a simliar problem but it was on the initial start up of Musician, not on opening a file.

My best suggestion for now is to make sure that your video and printer drivers are updated. Then try running the software and opening a song file.

If that doesn't help, please let me know.

Has anyone else run into this problem? If so, how did you fix it?

Thanks!
Sherry