NC 2.6 aborts if Exit after loading a Template file

[jss]

hi,
Did the ug to 2.6.3 but the crash is still there if File>Exit.
OS = xp sp3

Tried it with bios DEP on and off but same result.

My concern is more that there may be a problem with template incompatibility between versions - i.e when loading a particular template. I have some large templates with many settings. If there perhaps a way to check the template is ok?

As you have already mentioned, can exit via the X button so must remember to do that as a workaround.
thanks
-jss

[Sherry C]

Hi,

If you can send me the template file (either here or to support@notation.com) we'll check that first to see if the problem manifests itself here, or if it's something that's specific between the template and XP SP3

Please do use the "X" workaround for now

Thanks!
Sherry

[jss]

Hi,
It does it with all the templates - the distribution ones and my own.
It's as if the handler code for File>Exit is not the same as the X button (which may well be the case I guess).
regards
-jss

[jss]

Hi again Sherry,
I should have tried a bit further... but just to report that the crash happens as well if I try to Save any work done that was started by selecting a Template (via File>New as described above).

I did this (to see if would correct the problem):-
Copied ...\Templates folder to some other place
Re-installed NC2.6.3 from the link you supplied
Copied the Template folder back to correct place

The problem persists though.
The only way I can use NC now is to open a Template via File>Open as can't use File New at all.

I seem to remember there was something like this happened a long time ago (?).
Appreciate your help.
regard
-jss

[Sherry C]

Hi,

One real quick thought - check the Channel assignments (Staff/Setup) and see if any in the templates you're trying to use have "Auto" listed. Notation no longer uses an "auto" assignment (it was causing problems on a number of devices, having "cross talk" between instruments) and now only uses "hard" numbers. This is just a guess, but it's easy and worth a shot.

I've asked Mark to take a look at this thread to see if anything strikes him as a quick fix, else I'll write this up for fixing in the next maintenance release.

ttfn,
Sherry

[jss]

Hi
Think have found the problem.
There seems to be a conflict of some kind between NC and a product called Windowblinds (theme setter for Xp/Visa/V7 etc). If stop Windowblinds then NC works as it should.
regards
-jss
http://www.stardock.com/products/windowblinds/

[Sherry C]

Hi,

YES - glad you figured it out! We've had another customer a while back (couple of years?) who had a problem with Windowblinds (among other software, too). But the problem was different, so it didn't even cross my mind to ask about it.

Glad you're good to go now

Merry Christmas!
Sherry