No Autofill on Problem Tickets - Notation Software Users Forum

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No Autofill on Problem Tickets

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12-26-2013, 04:29 AM

Sherry C

Product Manager

Join Date: Jul 2009

Location: Bad Axe, MI, USA (The Tip of the Thumb of Michigan)

Posts: 2,618

Re: No Autofill on Problem Tickets

Howdy Ralph,

Actually that would be a browser-based function rather than the help desk software itself. Perhaps your browser has an add on/settings that "auto fill" particular fields such as "name" or "email" that has been changed or left behind after a software update?

ttfn,
Sherry

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